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Product Data Security
Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our products and services.
Our Commitment on Storing and Handling Your Data
You are not a "lead" or a "prospect", you are someone we respect and we will not abuse the position of trust you placed us in by giving us your contact data.
1. We will never give your contact data to anyone except our own staff and authorized resellers
2. We will contact you to respond to your enquiry or when we have a value proposition which is relevant
3. We apply industry standard best practices to ensure your contact data is not lost or stolen
4. We apply manual processes to ensure that each contact is processed correctly.
Minimum System Requirements
Processor : Pentium IV or above
Operating System : Windows Vista/Win XP/Win2000
RAM : Minimum 512 MB or above
Hard Disk Drive : 1 GB available free space
Support Systems Implementation
We have extensive experience implementing leading support systems, which includes:
• Dedicated and experienced project manager who will analyze your customer support requirements and build a project implementation plan.
• Identification of the support products that will streamline the customer engagement process, improve first-response times and maximize support staff effectiveness and productivity.
• Expert implementation team that consistently meets or exceed delivery deadlines.
• Comprehensive training for your customer support staff.
• Best practices for identifying, monitoring and improving key performance indicators for your support organization.